PetSmart PetsHotel
Cary, NC 27511
Phone: (919) 858-0449
- Hours:
- Mon-Sat 7am-9pm, Sun 7am-7pm
Editorial Description for PetSmart PetsHotel
Twenty-four-hour pet day care for dogs and cats; includes medication administration, play time, suites with separate ventilation systems and grooming services.
Insider Tips
The ExtrasCheck in on your pooch--handlers will bring your pet to the Bone Booth during lobby hours so you can talk to each other over the phone.
Know Before You GoBook an appointment for grooming services when you check-in so that you take a clean pet home.
User Reviews for PetSmart PetsHotel
08/09/2007 Posted by shell11345
The petsmart hotel is the best place to board your pet. I have lived in this area and worked at 3 different Kennels and they are the some price without the benefits. No, I have never worked for petsmart only because it wasn't in this area when I was a teenager. But I do feel that they delivery on what they say and there are no surprises. My dog comes home happy and clean (even without a bath) and seems do well when boarding here. The staff seems to be true animal lovers and enjoy helping you. they seem to understand that leaving your pet behind is a stressful and worry-some event. I first chose to start boarding here because of their hours. I love being able to drop my dog off anytime during the day depending on my traveling schedule and that I can pick up on sunday without only having an hour to do so. If you treat your dog as part of the family then this is the place to board your dog!
Pros: HOURS! and Great, helpful staff, you can view the kennels from the lobby.
Cons: Price (but fair compared to all the kennels in the area)
07/23/2007 Posted by gobengals12
This was an overall good stay but the only thing is my dog enjoyed it! I didn't like the fact that they didn't have any outside area. At least Sunset Kennels Down the street you have a outside facilty where dogs can roam and use the bathroom. Also, We liked the fact that you can "check in" on your pet at the Bone Booth that is a Unique Feature. We had this problem I packed some dry food with the Alpo Canned Food and told them to mix 1/4 of The Good Life Recipe in it. They didn't. And One Last Thing is that I packed a Red Rope Toy and a All Natural Beef Bone they got Urine all over the toys I packed. But I did read that they were not responsible for toys from home that got messed up. Oh Yes! I had read that cleaned up soiled area I don't believe they were cleaned twice a day and each time they were soiled they were cleaned! Well, Overall this was pretty good except the specfic complaints. My dog did check out early!! Hope this helped Pet Parents Out there!!
Pros: Bone Booth, Playtime, Bizzy Bundle, and Treat-Time->Easy to make Reservations!
Cons: Urinated Toys, Clean Up the Rooms More Frequently!
