Arete
Durham, NC 27705-4804
Phone: (919) 286-7607
- Directions:
- From Hwy. 147 (Durham Freeway), take the Broad St./Swift Ave. exit., turn right onto Broad St., then right onto Iredell St.
- Hours:
- Open on Mon. through Fri. from 10am to 7pm, and on Sat. from 1-5pm.
User Reviews for Arete
10/13/2008 Posted by amatlack
I needed a rush job done on a simple drawing. I called Saturday and spoke to a woman who quoted me $65-75 including a mat and frame and said it would be no problem if I dropped it off Monday to have it ready Wednesday. When I went into the store, the lady I spoke with wasn't there; her husband tried to charge me $132 for a mat & frame. I said that wasn't what I got quoted...I looked at "cheaper" mats and "cheaper" frames...the guy wasn't helpful at all and kept giving me grays that didn't match the gray-tones of the picture. He piled stacks of mats on the table and had me go through them myself. He finally told me that they just don't do framing in 2 days, that it takes 2 weeks. When I said that wasn't what the lady said on the phone, he said, "Well she's not here"...I said I'd be taking my business elsewhere, thanks. I would NOT recommend this store to ANYONE. House of Frames on Broad St. is just a mile away, has more frames in stock, has more helpful staff, and was more knowledgeable about matching the mats to the drawing.
Pros: none
Cons: rude, unhelpful, unknowledable, unwilling to work with customers
