Planet Beach Tanning Salon at South Square- NEW EQUIPMENT

07/11/2008 Posted by Drtobe2010

I am a Duke Student from Florida. I tanned in Florida for seveeral years and was very worried about finding another place by Duke. I visited Planet Beach at South Square mall a week or so ago (about .5 mile from Duke)...WOW was I impressed. They have loads of new tanning equipment but they also have relaxing Spa beds and spray tan. I am a med student and find this such a welcome treat for myself. I do it twice a week. This place literally dissolves my stresses away. They cater to Duke students, they are friendly, the place is extremely clean, and I really like the staff. It makes me feel a little like home! FELLOW STUDENTS- check this place out.

Pros: Close to Duke, Relaxing, great color, VERY CLEAN, priced right

Cons: None

07/07/2008 Posted by littleprincess12

I have been to a ton of tanning salons but this place is the best I have ver been to. It not only has several levels of tanning but also has a relaxing spa bed and the Mystic spray tan got me great results. I found the staff very helpfull and informative. Way to go Planet Beach South Sqaure, you have earned my business!

Pros: clean, great staff, great beds, RELAXING SPA BED

Cons: Cannot think of any

05/18/2008 Posted by tdshadow

I really hate doing this as I am a business owner myself but I just had hands down the worst customer service experience of my life. I visited the tanning salon on a Sunday afternoon and the young lady at the counter not only ignored the fact that I walked in, she walked right past me to sit down in the waiting area to explain new packages to two potential clients. I do understand the importance for new clientelle so I waited patiently and did not say a word. Meanwhile, other customers were coming in and forming a queue. The staff member still did not acknowledge anyone and after a couple more minutes made her way back to the counter. What I didn’t notice and was not advised to do is that two customers behind me had signed the “sign in” Sheet. The staff member at this point looked behind me in line and called two customers behind me and asked them what bed they would like to lay in. Finally, when there was no one else in line and after I had been standing there for around 15 minutes total, the young lady told me that she was “full” and I would have to “wait a while”. Then I told her that I would just leave and quickly she smirked, “ok, I’ll cross your name out.” No apology or explanation was given. My wife nor I will ever be back. Between the two of us that is 100 dollars a month that we will spend elsewhere. I do not usually complain and am very understanding but this goes above and beyond bad customer service. This is just plain rudeness.

Pros: new equipment, great ambience, feature local restaurants

Cons: weekend staff

05/28/2007 Posted by tameson2006

This salon is the most expensive in the area. Avoid salon after 4pm, it's crowded and associates don't keep up with scheduled appointments so you end up waiting anyway. Also, in my experience the management was very unprofessional!

Pros: Beautiful salon

Cons: unprofessional management

03/11/2007 Posted by malew

I am a Duke student and it is really convenient to school and everyone I know goes here - we love Planet Beach!. The people that work there are really friendly and helpful and they keep it clean. I always have great color from all of their different beds and find that I don't have to go as often as I have in the past with other tanning salons. It is definitely the nicest tanning salon in Durham.

Pros: ambience, service, staff, prices, clean, nice equipment

09/09/2006 Posted by ladybuglori

When I walked into this salon I was really impressed. It looks awesome and the staff is friendly and approachable. When I asked about their packages, I was shown around and then explained all the different options. I've never been to a tanning salon before that's paid so much attention to details. Showing me around was such a small thing they did that made a very big difference. I had a lot of questions and the lady that helped me was able to answer all of them. It made me feel really comfortable. They have a lot of cool tanning beds that I've never seen at any other tanning salon. Every time I was impressed in one room, I would walk into another and be impressed even more. Very clean; great customer service; Affordable prices - especially for what you get. I highly recommend it. I already have to a lot of my co-workers and friends. I love this place!

Pros: Clean, Friendly Staff, Cool Beds

Cons: None!

08/16/2005 Posted by pargolfer

This PB just opened in South Square. The beds here are brand new and the store is set up very attractively. Take in a coupon and tan 3 times for free...that is hard to beat.