Diamond's Bridal Couture of Raleigh
Raleigh, NC 27609-2503
Phone: (919) 875-1283
07/23/2008 Posted by bride1984
I live over an hour away from Diamond's but was in Raleigh all day last Saturday with my maid of honor from out of state who was in town. I made an appt. with Diamond's earlier that week. I arrived 10 minutes prior to my appointment to find a sign on the door saying they are closed until Tuesday because they are "at the show". There was another woman waiting outside saying she wasn't told anything about this either. Needless to say I was extremely disappointed and floored that they would do this without contacting me. When I set the appt I was asked for my name and phone # so they could have easily picked up the phone to call me. I'm glad this happened now rather than later if I were to purchase a gown there. Terrible customer service!!!
Pros: nothing
Cons: everything
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